Return Policy

1. Return Policy

1.1 Returns: If you receive an item that does not meet your expectations or isn't comfortable, you may return it within 30 days of receipt.

  • The item must be unused and in its original packaging, including the barcode. We do not accept third-party returns.
  • To initiate a return, please ensure you have your order number ready and use the email associated with your purchase.
  • We will refund the purchase price and the original shipping cost; however, you are responsible for the return shipping cost.
  • Once shipped, items cannot be intercepted. Please send the goods back to our warehouse at:
    • Country: China
    • Province: Henan
    • Address: No.12, WestLiuMadian, LiuMadian Village, Zangang Township, Tanghe County, Nanyang City, Henan Province, China
    • Name: NANYANG MALEDAN TECHNOLOGY CO.,LTD
    • Phone: 0377-68921495
  • Refunds will be processed promptly upon receipt of the goods at our warehouse, typically within 3-7 working days to your account.

1.2 Exchange: You may exchange items within 14 days of purchase, subject to availability.

  • Specify the model and exact color in the comment section when requesting an exchange.
  • Exchanges will be shipped promptly upon receipt of your returned product, depending on availability. You are responsible for any additional shipping costs incurred during this process.

2. Exchange Procedure

To initiate an exchange:

  • Email maledan2021@163.com with your order number in the subject line.
  • Explain the reason for the exchange and provide relevant details.
  • Our customer support team will guide you through the necessary steps for return and exchange.

2. Amazon and Third-Party Authorized Seller Return Policy

For purchases made through Amazon:

  • Please contact Amazon customer service directly for assistance, as billing orders are handled separately from our website, and we cannot process refunds using our 17-digit order number.
  • Third-party authorized sellers or commercial customers should refer to the respective third-party seller for information on their order's return and refund policies.